Knowledge Base ← YMCA of Metropolitan Dallas Web Support Billing/Payments → I need to make a payment. After registering, I didn't receive a receipt. Error Message → Received an error message: "Unable to locate you in the system." Received an error message: "Duplicate emails in the system." Membership → I would like to cancel/upgrade my membership. Sample help section (delete me) → Sample question (delete me) Sample question (delete me) Super Summer Sign-up → I’m having problems registering? Online registration is not working for me? Online Registration Login Issues → I can't activate my account online. I lost my password/username. My online username and password is not working. Received an error message: "Profile already exists" Online Registration General → I don't see the program that I'd like to register for? I don’t have access to register my child/spouse for a program online? Updating Information Online → How do I change my account information (i.e. address, phone, etc.)? All articles → I don't see the program that I'd like to register for? How do I change my account information (i.e. address, phone, etc.)? I need to make a payment. Received an error message: "Unable to locate you in the system." I can't activate my account online. 16 articles →